Decomplx
Maintenance and work order management software
Decomplx brings equipment service records, work orders, technician assignments, spare parts and billing into a shared operations platform for maintenance and service teams.
Give each service job a clear record
Create a work order around the customer, site and equipment involved. Keep the job description and required work together so the office and service team can review the same operational record.
Coordinate technicians and parts
Review assignment, job progress and the spare parts used on the work order. A demo should follow a realistic job through these steps, including who can change its status and who approves the next action.
Connect completed work to billing
Follow the service workflow into invoicing and finance. Confirm how your team handles labour, parts, approvals and customer billing before agreeing on a pilot.
Validate the field workflow on your devices
The product includes an employee mobile app alongside the office web interface. Confirm the supported devices, connectivity requirements and any offline or location-dependent steps during your pilot. These capabilities should be tested on the actual devices your team will use.
Questions before choosing a system
Is this suitable for a maintenance company?
It is designed for businesses coordinating equipment, work orders, technicians, stock and billing. Use a representative preventive or reactive service job to check the fit with your process.
What should we confirm before rollout?
Agree on the modules, approval steps, billing requirements and any external integrations your business needs. Confirm the scope and acceptance criteria with the team before purchase.
How do we evaluate the employee app?
Choose the tasks your field team performs most often and try them on the devices they use. Include the connectivity and location conditions they encounter during a normal working day.
Can we start with a smaller scope?
Use the pricing page and demo to choose the modules that match your initial process. Define the pilot scope and its acceptance criteria before extending it to other teams.